Privacy Policy
This Privacy Policy explains how SharpEdge Finishing Institute (“we”, “us”, “our”) collects, uses, and safeguards information in connection with our website and services offered at sharpedge.online.
1. Information we collect
We collect information you provide directly, such as your name, email address, and messages submitted via our contact form. We may collect optional information like phone number, professional role, or course interests to tailor responses.
We also collect limited technical information through essential cookies and similar technologies to operate the site, improve performance, and detect abuse (e.g., IP address, browser type, and page interactions). Optional analytics cookies are used only with your consent.
2. How we use information
- Respond to inquiries and provide customer support
- Operate, maintain, and improve the website experience
- Process course purchases and maintain transaction records
- Send administrative notices (e.g., policy updates, receipts)
- Comply with legal obligations and enforce our Terms
3. Legal bases for processing
Where applicable law requires, we process personal information based on consent (e.g., analytics cookies), performance of a contract (e.g., course access), legitimate interests (e.g., site security), and compliance with legal duties.
4. Cookies and similar technologies
Essential cookies are required for core functionality. Optional analytics cookies help us understand usage. You can manage your preference via the cookie banner at any time. See browser help pages to clear cookies.
5. Data sharing
We do not sell personal information. We share information with service providers that perform functions on our behalf (e.g., secure hosting, payment processing) under confidentiality obligations. We may also disclose information to comply with law, protect our rights, or respond to lawful requests.
6. Data retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the data and regulatory requirements.
7. Security
We apply administrative, technical, and physical safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is perfectly secure; please use caution when sharing information online.
8. Your choices and rights
- Access, correct, or delete personal information where applicable
- Withdraw consent for optional processing at any time
- Object to or restrict certain processing
- Portability of data in a usable format where required by law
To exercise rights, contact us at [email protected]. We may verify your identity before fulfilling a request.
9. International transfers
If information is transferred across borders, we implement appropriate safeguards such as contractual clauses that protect personal data consistent with applicable regulations.
10. Children’s privacy
Our services are intended for individuals 16 years and older. We do not knowingly collect personal information from children under 16. If you believe a child provided us with personal information, contact us so we can delete it.
11. Changes to this policy
We may update this policy to reflect changes in law or our practices. Material updates will be indicated by a revised “Last updated” date and prominent notice on our site.
12. Contact
If you have questions about this Privacy Policy or our data practices, contact us at [email protected] or by phone at +1 (415) 555-0147.
Last updated: 2026-07-01